FREQUENTLY ASKED QUESTIONS
After seller sends out the order, it usually takes 11 days at most for the tracking information to be updated.
If tracking information on the order page is still not updated 12 days after shipment, you may contact us by email more information.
The method of the refund relies on the method of the payment. For instance, if you used credit card to pay, the refund will be processed to the same card with which the payment was made.
Generally, the refund will be received in 3-20 business days. Please click the right Payment/Refund method for detail information about the refund.
Method of Payment
Method of Refund
Debit/Credit Card(Visa/Master/Maestro/Amex/Carte Blue/JCB/Diners Club/Discover/MIR/Hiper/ELO/TROY)
Before you return an item please contact us on email support we will happy to help you.
For security reason, the refund will only be processed to the original card from which the payment has been deducted.
If your original card has expired or is not valid anymore, you may contact the card issuer(your bank or card company) for assistance, for they will still be able to receive the money on your behalf.
We try our best to ship worldwide for free. Sometimes its depends on the product and the shipping company.
Yes we have an phone number to contact us and maybe you will get charge for long distance fees. Its easy to call and chat with us on this WhatsApp number +94711129597
Please contact us on Email or On our WhatsApp +9477511129597 were happy to help you.
At moment we Only accept PayPal.
If you can’t pay with PayPal please contact us. We are happy to help you.